In the high-stakes world of specialty retail, where trends are ephemeral and customer loyalty is hard-won, the gap between a brand's digital promise and its operational reality can be a chasm. For ...

In the past few years, companies have adapted to a new, constantly changing reality. They've had to use data and digital technologies to reimagine their customer, employee, partner, and product ...

Akshay Kumar is practice leader, cloud and digital integration services at Capgemini. Have you ever chatted with a company’s customer service representative from a mobile app or made a grocery list ...

The B2B payment landscape is experiencing disruption like never before with the shift to headless architecture. Rather than monolithic legacy systems that have preset functionalities, businesses today ...