Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Just in time for Black Friday and Cyber Monday, here is a ...

Business books are essential tools for professional development, with classics and category leaders offering timeless insights and fresh perspectives. Delving into business fables and books about ...

When a business leader is interested in expanding their personal brand to include thought leadership, publishing a book can be a great way to demonstrate one's expertise. However, as publishing ...

There are countless business books out there, but let’s be honest: Not all of them live up to the hype. Here are the four I’d actually recommend to all current and aspiring entrepreneurs. Amid the ...