Patient-centered radiology provider reduces call abandonment by 70%, expands access to 24/7 support and delivers more seamless, empathetic experiences through the Genesys Cloud platform SAN FRANCISCO, ...
Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...
SAN FRANCISCO, December 09, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced continued strong momentum during the third quarter of fiscal ...
REDMOND, Wash., and SAN FRANCISCO — Jan. 23, 2020 — Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to ...
This week, Genesys announced two expansions of existing relationships, one with Google Cloud and another with behavioral pairing technology company Afiniti. While Genesys made these announcements ...
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