For now, vendors are targeting the low end of the cloud services market, to avoid competing with their carrier customers. But friction may already be developing. Genesys, with today's announcement of ...
Catch up on news from Genesys, Lytics, HGS and more in this week's customer experience and digital marketing software wrap up. Genesys, a customer experience orchestration software provider, has ...
SALT LAKE CITY, December 11, 2025--(BUSINESS WIRE)--NexTalk, a leader in accessible communication technologies, has expanded integration capabilities and compatibility with four of the industry’s most ...
On Wednesday, September 6, contact center and customer relationship management powerhouses Genesys and Salesforce announced a partnership to help businesses drive more value from data and AI with ...
SAN FRANCISCO--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers’ Sales and Services (CCBSS) is enhancing its customer ...
NexTalk, a leader in accessible communication technologies, has expanded integration capabilities and compatibility with four of the industry’s most widely used cloud and contact center platforms: ...
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