MINNEAPOLIS--(BUSINESS WIRE)--Avtex is pleased to announce the inclusion of more than a dozen applications on the Genesys® AppFoundry – a dedicated customer experience marketplace. This includes a new ...

Customers can improve productivity by £1.9 million; experience payback in less than three months FRIMLEY, England, Feb. 6, 2018 /PRNewswire/ -- Genesys® (http://www ...

SAN ANTONIO--(BUSINESS WIRE)--HelpSocial, the #1 platform for integrating social media and messaging apps in the contact center, will demonstrate its integration with the Genesys Customer Experience ...

While sales are up across the company's cloud offers, the Genesys PureCloud® platform stands out for its hypergrowth with sales more than tripling since 2016. PureCloud's rapid expansion ...

Genesys on Monday unveiled a new integration between its customer management solution, Genesys PureCloud, and Amazon Lex at the annual AWS re:Invent conference, ongoing in Las Vegas through Friday.

Among the services it offers, Company Nurse provides full around-the-clock registered nurse triage, a proprietary medical response platform, a validated and verified database of healthcare providers, ...

Genesys today announced three new customer experience solutions—PureCloud, PureConnect, and PureEngage. Together, the trio composes an expanded customer experience platform built from the company’s ...

QPC delivers Genesys purecloud to Qld’s Gympie Regional Council Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and ...

SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...

Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and collaboration contact centre platform at Gympie Regional Council in ...

SAN FRANCISCO, Feb. 6, 2018 /PRNewswire/ -- Genesys® (www.genesys.com) today announced that businesses using the PureCloud® platform, a cloud-based omnichannel contact center solution, can experience ...