Soft communication in the workplace, which often involves non-verbal cues and unspoken understandings, significantly enhances operational efficiency by reducing the need for constant verbal directives ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

Have you ever noticed or been conscious of how often you communicate non-verbally with your partner, business associates, friends, and family? People regularly make assumptions about other people’s ...

Nonverbal communication is the universal language. No matter where you are in the world, you can intuit when someone is happy, angry, sad or confused without hearing them speak a word. Good ...

Demand for people with interpersonal skills has been on the rise for decades. Harvard research shows that, over a 30-year period, jobs that require a lot of social interaction grew by 12 percentage ...