Whether due to differing personalities, miscommunications or competing priorities, workplace conflicts and employee relations issues are inevitable. However, the way leadership handles these conflicts ...

It’s not surprising that parents want to protect their kids. Caring parents work hard to help their children have the happiest childhoods and the brightest futures possible. As a result, many parents ...

New capabilities across the 8x8 Platform for CX help teams resolve issues on first contact, streamline follow-ups, and work more efficiently – without added complexity Customers expect answers ...

When a non-tech expert encounters a tech-related issue of any kind, their first instinct may be to submit a ticket, DM the head of IT or pick up the phone. But regularly having to engage in ...

Lauren Giella is a Senior Reporter based in New York. She reports on Newsweek's rankings content, focusing on workplace culture, health care and sustainability, profiling business leaders and ...