Zapier reports that integrating humans into AI workflows (HITL) ensures oversight, addresses ambiguity, and enhances decision ...
Steve Jobs once likened computers to “bicycles for the mind,” tools that amplify human mental capabilities. A new NBER working paper by Ajay Agrawal, Joshua Gans, and Avi Goldfarb, “The Economics of ...
Agentic AI is shifting CRM from simple automation toward collaborative workflows, where AI handles routine tasks and humans apply judgment, context, and relationship-building. Rather than replacing ...
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