"By partnering with KnowHow, we are doubling down on our commitment to provide the best training and technology available," said Mark W. Davis, Chairman & CEO of PuroClean. "Our teams will have ...
New Partnership Strengthens Training, Consistency, and Confidence Across PuroClean's Growing Franchise Network TAMARAC, Fla., Jan. 6, 2026 /CNW/ -- PuroClean, one of North America's fastest-growing ...
Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...
Over half of seniors will need help with eating, getting dressed or other basic activities at some point, according to the U.S. Department of Health and Human Services, and the cost of help continues ...
"Georgia Home Roofing"Georgia Home Roofing announces enhanced customer care training to strengthen communication, responsiveness, and conflict resolution. The company aims to ensure homeowners feel ...
Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...
Zscaler issued a response to recent controversy regarding data used for its AI model training. CEO Jay Chaudhry made references this week to “trillions” of Zscaler’s transaction-level logs being used ...
ATLANTA — Georgia’s healthcare industry is growing fast, but there aren’t enough workers to fill open roles. That’s creating new paths for people like Karen Huddleston, a mom of five who's now ...
TROY, Mich.: 30 Jan. 2025 — Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Care Study SM —Volume 1, ...
The way you communicate with your customers sets the stage for how your brand is perceived. Are you friendly, formal, empathetic, entertaining, or informative? Your agent may have provided a ...
Customer service and customer support are crucial aspects of the customer experience. Done right, they foster customer loyalty, word-of-mouth referrals, and more recurring revenue. The two terms are ...
Staying healthy is more than just going to the doctor when you’re sick. It’s about having a health care team that not only addresses your concerns and illnesses but also takes a proactive approach to ...
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