It is tempting to seethe silently and then vent online afterwards, but here is how to get what you want at the time.

The Telecom Regulatory Authority of India (Trai) has imposed a ₹150 crore penalty on telecom operators due to their inability ...

If you raise a customer service gripe then you're engaging in a feedback activity that's at least as old as 1750BC so pick up that phone, write to that councillor, email that public service provider ...

Digital payments are growing fast in India, but rising fraud cases and unresolved complaints are pushing the RBI to tighten ...

Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

The McRib's history dates back decades, having first been introduced onto menus in 1981. In the years since, it has returned ...

Holiday hangover? Software developers who use Anthropic's Claude Code have been sounding the alarm for the past few days ...

Impacted Amazon customers should have received payments of up to $51 as part of the company's settlement with the Federal ...

McDonald's is facing a lawsuit claiming its McRib sandwich misrepresents its ingredients, asserting it lacks real pork rib ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...