It is tempting to seethe silently and then vent online afterwards, but here is how to get what you want at the time.

If you raise a customer service gripe then you're engaging in a feedback activity that's at least as old as 1750BC so pick up that phone, write to that councillor, email that public service provider ...

Digital payments are growing fast in India, but rising fraud cases and unresolved complaints are pushing the RBI to tighten ...

The McRib's history dates back decades, having first been introduced onto menus in 1981. In the years since, it has returned ...

Holiday hangover? Software developers who use Anthropic's Claude Code have been sounding the alarm for the past few days ...

A Threads post by a customer on December 22 highlighted the size difference between the photo of a dish on the Mama Lou’s ...

Impacted Amazon customers should have received payments of up to $51 as part of the company's settlement with the Federal ...

According to the Lloyds website, around 10 million customers use the mobile banking app. The app offers a range of services ...

McDonald's is facing a lawsuit claiming its McRib sandwich misrepresents its ingredients, asserting it lacks real pork rib ...

Last week, a major UK supermarket fell foul of a customer complaint and was forced to take a Christmas card off its ...