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IPC, a leader in trader voice communications and trading desk technology, today announced the appointment of Sanjay Balan as its first-ever Chief Customer Officer (CCO). This newly created executive ...
Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...
Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...