At the end of the day, the customer experience is about how well a product works. Engineers shape those impressions daily.

Cloud data platform’s backward-incompatible database schema change left customers unable to query data or ingest files ...

In streaming, the challenge is immediate: customers are watching TV right now, not planning to watch it tomorrow. When systems fail during prime time, there is no recovery window; viewers leave and ...

Percona, a leader in enterprise-grade open source database software, support, and services, is launching Percona Packages, a suite of structured consulting and support offerings for enterprise IT and ...