Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Business Intelligence Group recognizes CallTower’s innovation, impact, and excellence in global communication solutions ...

Rising costs created a contentious environment. Blue Cross Blue Shield of Michigan, with a $1 billion net loss a year ago, ...

MIAMI, FL / ACCESS Newswire / December 26, 2025 / TGI Solar Power Group Inc. (OTC Markets:TSPG), a diversified technology, energy, and environmentally sustainable real estate development company, and ...

In just one month since incorporating a new AI tool, called “Betty” to the Emergency Communication Center says they’ve ...

Morningstar Quantitative Ratings for Stocks are generated using an algorithm that compares companies that are not under analyst coverage to peer companies that do receive analyst-driven ratings.

Family Crisis Center, Inc. (FCC) has opened a stand-alone Sexual Assault Support Services (SASS) center at 511 W. Monroe.

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

San Francisco-based platform, Bland AI replaces traditional call centers with self-hosted, enterprise-grade voice agents ...

The Buyer's Choice awards are based entirely on customer feedback via TrustRadius, a leading B2B technology review platform and industry standard for unbiased recognition of excellent technology ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

The board for the John F. Kennedy Center for the Performing Arts announced that it would now be named the Trump-Kennedy Center, although a formal change may have to be approved by Congress. By Shawn ...