The DWP wants to spend £23.4 million on a new AI system to route benefits calls and free up human agents' time.
The contract is worth up to £23 million.… The move is part of the government's ambition to improve efficiency with AI across ...
Millions claiming DWP benefits including PIP, State Pension and Pension Credit are urged to check if they received their £10 ...
A one-off Department for Work and Pensions (DWP) payment is due to be issued before the New Year to certain eligible Brits.
Benefit and pension payments will increase, winter fuel payments will have to be paid back and legacy benefits will come to ...
The Department for Work and Pensions (DWP) has unveiled significant alterations to benefits and the State Pension set to ...