The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

The risk of AI at work isn't about job loss. It's about cognitive loss: loss of ownership, judgment and clarity.

Learn how to coordinate email and SMS campaigns for small businesses by using each platform effectively and automating with ...

Salesforce (CRM) has been quietly grinding higher, with the stock up about 16% over the past month and roughly 8% in the past 3 months, even as its year-to-date return remains negative. See our latest ...

Nonprofits will embed AI features in customer resource management systems, unify platforms and turn to identity monitoring ...

Agentic AI is pushing online commerce beyond chatbots, forcing brands to rethink how shoppers discover products and stay ...

AI agents promise to transform business operations, but success depends entirely on choosing the right tasks to automate.

With a new year swiftly coming, Steve Miranda, Executive Vice President, Applications Development at Oracle, recently joined the CRM Playaz to discuss what the year ahead has in store in the ...

AI is driving a new wave of marketing personalization, transforming Christmas iGaming promotions and rewriting festive ...

Cash flow isn’t just about what’s sitting in the bank today; it’s about visibility into what’s coming next. And that starts ...

Overview:  Fewer tools win. B2B teams perform better when platforms are connected and purposeful, not stacked without a ...