Executive Chair Chung emphasizes customer-focused transformation and ecosystem strengthening to navigate evolving market ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

Ultimately, we are shifting to an environment where success lies in anticipating what customers want before they ask for it.

Elias Igbinakenzua, CEO of Globus Bank, is steering the institution towards success with his compelling leadership and ...

From the rise of virtual influencers to the convergence of short-form video and UGC, here are six predictions that will shape ...

3. Timeliness and currency: Outdated information undermines AI performance. In fast-changing fields, models that rely on ...

Mastercam, the world's leading CAD/CAM software provider and part of the Sandvik Group, announced today the completion of a strategic acquisition to strengthen its market presence across Sweden and ...

Remember when brands first jumped on social media in the mid-2000s? Platforms like Instagram and YouTube gave businesses direct access to their target audiences – and it felt like a revolution.

Paul Brown explains how storytelling helps F&I managers improve engagement, product acceptance, and profitability by ...

As 2025 draws to a close, the global semiconductor industry has undergone a fundamental transformation marked by heightened ...

AI only creates lasting value when it is woven into the flow of work. Retail and CPG companies must redesign processes so AI ...

The North Carolina Division of Motor Vehicles is kicking off a five-year strategic plan to improve customer service starting in 2026. Officials with NCDMV say the agency has been up against some major ...