Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

Questa releases a Privacy focused AI Analytics Assistant that first anonymizes all sensitive information from documents to prevent AI training on them. AI Privacy is not an abstract academic concept ...

ProfileTree analysis of 1,000 business AI training programmes reveals significant readiness gaps among small and medium enterprises across Ireland and the UK. Most SMEs come to us with enthusiasm ...

Northern Ireland digital agency reaches milestone as UK small businesses accelerate AI adoption efforts SMEs need to achieve similar outcomes with a fraction of enterprise resources. Our training ...

ProfileTree’s Future Business Academy offers no-cost AI masterclass to help small businesses across Ireland and the UK implement AI safely and strategically. By removing the cost barrier, we’re giving ...

Yes Madam’s cofounder and CMO, Akanksha Vishnoi, shared how the platform posted a 233% revenue jump within two years ...

Educational Voice strengthens offering as more companies recognise animation’s business impact Belfast has real strengths in creative industries with excellent graduates and costs that let us deliver ...

Customer care and sales roles form part of 400 jobs being brought back to the UK following the Vodafone–Three merger ...

From basic patrols to integrated risk management, security guard services are adapting to meet today’s complex safety demands. VAN NUYS, CA, UNITED STATES, January 2, 2026 /EINPresswire.com/ — The ...