Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

This article explores the five biggest mistakes leaders will make with AI agents, from data and security failures to human ...

Delray Beach is temporarily using water from Boca Raton and Boynton Beach after a recent raw water main break. The city said ...

Uncovering the source of the discrepancy can involve scrutinizing estimating practices, material pricing, cost allocation ...

Explore Tailored Home Insurance Solutions for Your Needs Wellington, United States – December 28, 2025 / Home Insurance Florida / Home Insurance Florida is proud to announce its commitment to ...

Elias Igbinakenzua, CEO of Globus Bank, is steering the institution towards success with his compelling leadership and ...

Educational Voice strengthens offering as more companies recognise animation’s business impact Belfast has real strengths in creative industries with excellent graduates and costs that let us deliver ...

If you mail in your ballot during election season or send your taxes through USPS, this postmark change may apply to you.

Learn about the different types of virtual assistants, their roles, and how businesses can choose the right support to improve productivity and operations.

In July, a report from MIT said 95% of organizations weren’t generating meaningful value from AI. That seems to be changing.

Australians ringing customer service have long been used to calls being answered in the Philippines or India, but soon the call could be answered in Bali – by an expat Aussie.