You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The company secured up to $250 million in non-dilutive funding from General Catalyst to accelerate customer acquisition, brand expansion, and chef partnerships across North America. CookUnity´s ...

CookUnity, the award-winning chef-to-consumer meal delivery platform, announced that as of October it had achieved more than 75% increase in total meals year over year, underscoring the company's ...

Francky Knapp is the commerce writer at Eater, and an award-winning writer with bylines in GQ, VICE, The Daily Beast, and other publications. A curious home cook with a deep love of Polish cabbage ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a scammer Getty A Denver resident says he lost $17,000 after he claims a United ...

Calls to customer service rarely begin happily and are typically a frustrating struggle against an automated system to get a human representative on the line. One Denver man found out the hard way ...

OREM — When you need help with some sort of problem — it could be a glitch with a product you've bought or maybe a billing issue with a service you use — your first instinct might be to Google a ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

Scammers don't just reach out directly — they also set traps by creating fake websites and listing fraudulent phone numbers online that appear to belong to legitimate companies. Venmo warns that its ...