Okta has warned of the “staggering” scale of signup fraud, claiming that bots were responsible for 46% of customer registration attempts in 2024. The authentication specialist revealed the figures in ...

As part of our ongoing commitment to improving customer service and providing a smoother registration experience, Mississauga is updating the program registration process to reflect the needs and ...

This is the sixth year that I’ve compiled a set of customer experience-related predictions for the coming year. For each article, I gather together a set of predictions that have been sent to me over ...

This story was updated to add new information. Hundreds of celebrities took to social media on National Voter Registration Day on Tuesday, encouraging their mass of followers to vote in the upcoming ...

Java Burn is a new weight loss supplement formulated using natural plant-based ingredients. The supplement comes in a sachet form and each Java Burn contains 30 formula sachets. There is a surge in ...

Rare is the company today that does not claim to be “customer-centric”. Anyone unfortunate enough to have sought assistance or redress from big business may quibble. Many interactions with customer ...

Customer experience in 2023 looks different than it ever has before. With a looming recession, changing customer preferences and priorities, and new technology, CX teams have incredible opportunities ...

In late 2021, the online food delivery company, DoorDash, announced that all employees — including its engineers and top executives — would be required to participate in food deliveries (“dashes”) at ...

LIC WhatsApp Number, Registration: Customers can register their policy by visiting the LIC's customer portal on https://www.licindia.in./ LIC WhatsApp Number: LIC's ...

Despite all the effort and money poured into CX tools by companies, customer satisfaction continues to decline. In the United States, it is now at its lowest level in nearly two decades, per data from ...