Kevin Kapala had been with c-store chain for 21 years, says he is 'engaged in conversations on senior executive opportunities ...

The creator economy concludes 2025 with notable hiring activity across traditional retailers, health companies, and ...

Ever since OpenAI’s record-breaking launch of generative AI in late 2022, Silicon Valley – and pretty much the rest of the world – have been racing to find new ways to harness its power. Among the ...

For decades, customer service was treated as a cost to be minimized — a department that existed to fix problems rather than fuel progress. But in today’s connected economy, every customer interaction ...

Blake Butera is a bit of an unconventional pick for the Nationals. Patrick Oehler / Poughkeepsie Journal / Imagn Images The Washington Nationals are finalizing a deal to hire Blake Butera, a former ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Over the past year, many companies began their generative AI journeys with Microsoft 365 Copilot. As the technology evolves, these organizations are discovering innovative ways to drive impact across ...

Abstract: Subscription-based revenue models and platform business models are also becoming increasingly attractive for manufacturing companies. The introduction of such revenue models and business ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

Retaining existing customers is essential for small and mid-sized businesses where resources are often limited and every loyal customer can have a disproportionate impact on profitability. While ...