Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Driving customer value isn’t just about external focus. It also requires empowering our employees. When every employee is ...

Account managers have long been seen as essential. But in many cases, they’re unintentionally creating friction instead of ...

Sunrun's balance sheet strength is evident with $709M unrestricted cash and six consecutive quarters of positive cash flow.

Author Mike Hammann’s Comprehensive Approach Connects Corporate Vision with Continuous Improvement for Sustainable Business Transformation COLORADO, CO, UNITED STATES, January 2, 2026 ...

Technip Energies (PARIS:TE) announces completion of its acquisition of the Advanced Materials & Catalysts (AM&C) business from Ecovyst Inc. (NYSE: ECVT), a global leader in specialty catalysts and ...

New Research Shows Leadership Systems — Not People — Are the Bottleneck Productivity is not lost because people lack competence; it is lost because leadership systems do not give supervisors the time, ...

A growing number of shoppers are questioning the value of luxury goods, as videos criticizing the poor quality of high-end products go viral.

I’m not alone in my disloyalty. According to UK-based travel-data collectors OAG (the Official Aviation Guide), only 65 per ...

The campaign, first launched in 2024 during the Bank’s commemoration of World Environment Day, stresses Polaris Bank’s ...

Procurement is facing a moment of reinvention. As supply chains become more digital, complex, and customer-driven, the traditional focus on cost reduction is giving way to a broader mandate: deliver ...

Google Ads appears to be testing an automatic assignment of New Customer Value within New Customer Acquisition (NCA) campaigns — and it’s doing so without advertisers’ explicit consent. The change, ...