Kenya’s pay television industry faced a difficult 2025 as falling active subscriptions and shifting viewer habits weighed ...

Milwaukee plans to increase parking meter rates downtown and in business districts, prompting concerns about the impact on ...

Severe weather is becoming more intense and longer-lasting due to our warming and shifting climate. Dirty fuel pollution from ...

THERE’S ONLY A FEW MORE MONTHS OF THE SUGAR BOWL LEFT ON HERE ON LEMON STREET. A POPULAR PLACE TO GET FOOD SINCE 2006. WE ARE ...

Only about 7% of supply chains currently support real-time decision making, even though 95% require rapid reactions due to the speed of modern operations.

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Checks being sent out from Amazon are legit, and are part of a multi-billion-dollar settlement the company agreed to last ...

What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

In an era of declining margins, retailers are looking to build high value relationships with customers that don't necessarily ...

Learning is painful, pleasant and, above all, communal. By Sebastian Castillo Late last spring I went through a period of some personal troubles and felt I was in need of spiritual assistance.

If you're this kind of guest, the staff might actually cheer when you leave. Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 ...

Dealing with difficult customers is an inevitable part of working in customer service. While these interactions can be stressful, they also present a powerful opportunity to showcase your ...