Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

Moore, who holds an MS, MBA, and Lean Six Sigma Black Belt certification, founded AutomateNexus as an AI automation ...

Netherlands Call Center Market was valued at US$ 4,668.1 million in 2023 and is projected to attain a market valuation of US$ 7,886.6 million by 2032, growing at a CAGR of 6.0% from 2024-2032. A ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

BrokerCalls today announced the expansion of its high-intent Final Expense inbound call and transfer solutions, reinforcing its position as a partner for insurance agents and agencies seeking to ...

Over 20 years as a healthcare professional, both on the frontlines as an EMT and in just about every role in between, I have developed a soft spot for medical call centers. I know what you’re thinking ...