Jira Service Management has earned its place as a leading ITSM platform, particularly for organisations aligned with the Atlassian ecosystem. However, as service management needs evolve, it’s natural ...

Explore the essential incident management tools tailored for CIOs in 2025, focusing on AI automation, downtime reduction, and improved operational efficiency. Uncover their features, pricing, and ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Artificial intelligence (AI) is becoming woven into the fabric of ...

Mitigation and remediation aren’t the endpoints of incident response. Having a structured process to analyze and learn from a cybersecurity incident once it has been resolved is paramount to improving ...

Imagine this: your business comes to a standstill because of an unexpected IT issue or security breach. Employees are stuck, customers are frustrated, and revenue starts slipping through the cracks.

In the first months of his administration, President Donald Trump repeatedly threatened due process, a fundamental principle enshrined in the U.S. Constitution. His attacks have spanned from the ...

NORTH CANAAN, Conn. (WTNH) — Over 300 people had to be “decontaminated” after officials said there was a suspicious package discovered at the Becton Dickinson facility in North Canaan on Thursday. The ...

In the world of tech, some might argue that the term of the decade is AI, but in the bigger scheme of things, beyond this single sector, the most important word may well be “resilience.” How well ...

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

GREEN RIVER, Wyo. — On Monday, officials gave an update on a fiery crash that killed three people in Wyoming on Friday. The crash occurred in the westbound tube of the twin tunnel along I-80 under ...