Control charts have two general uses in an improvement project. Undeniably, the most common application is as a tool to monitor process stability and control. A less common, although some might argue ...

Replace traditional charts with work charts. Instead of mapping people and job titles, focus on mapping workflows, tasks and value streams. This enables teams to work dynamically. Once you identify ...

Forbes contributors publish independent expert analyses and insights. Nirit Cohen covers the Future of Work, bridging trends with solutions. Teams have long been considered the basic unit of work, but ...