The award recognizes Renogy’s integrated, system-level approach to delivering reliable off-grid energy solutions worldwide. Energy is the foundation of freedom, and we will continue expanding access ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

AI is no longer a standout novelty but a necessity, and smartphones are defined less by hardware upgrades and more by how ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

TaxAct is a solid choice for DIY tax software especially if you want access to tax professionals and live expert support. However, we found its pricing structure a bit confusing.

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Triton has formed Tendra Technical Services, a newly established platform for consolidating the UK technical services market across the built environment. Tendra initially consists of the James Mercer ...

A retired lawyer lost the money in a tech support scam, a type of online fraud that is surging. Citibank said it couldn’t recover the funds, which criminals wired from inside his account. David Welles ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...