Aimee Picchi is the associate managing editor for CBS MoneyWatch, where she covers business and personal finance. She previously worked at Bloomberg News and has written for national news outlets ...

HONOLULU (KHON2) — Honolulu police are rolling out big new bonuses — up to $2,000 per month for some — to keep 911 operators on the job in the hopes of solving a growing staffing issue. House Rep.

Amazon Web Services said the massive internet outage that originated in its cloud-computing data centers has largely been fixed, more than 13 hours after an initial shutdown hit businesses big and ...

Amazon said its cloud computing service was recovering from a major outage that disrupted online activity around the world on Monday. Amazon Web Services provides remote computing services to many ...

A massive Amazon Web Services (AWS) outage is wreaking havoc on the Internet. Companies from Snapchat to Coinbase have been affected. In an update Monday morning, Amazon said that it is “still ...

DynamoDB error rates in the US-EAST-1 region soared shortly after midnight Pacific Time, rippling through other AWS services and affecting many customers. Monday got ...

A small-town Alabama police chief has stepped down amid an investigation into the alleged sexual harassment of a young female employee. Cordova Police Chief Jason Hare, a husband and father, resigned ...

911 dispatchers help guide Broome County residents through some of their toughest moments. From the emergency services department in the Town of Dickinson, dispatchers work long hours in a job that ...

Sven, a sales leader, received a call from a major customer who was furious. Their order arrived late, the product was damaged, and to top it off, their invoice didn’t reflect the volume discount ...

Karen Clinton says she was was shocked to be hearing from the police department -- and then even more shocked by what she heard, immediately reporting the call, which was recorded, to city hall. A ...

TWINSBURG, Ohio (WJW) – The FOX 8 I-Team has found police filed criminal charges against a former 911 dispatcher, not for a call she took, but for a call she made. A recording shows that last month a ...

BAKER COUNTY, Fla. — Cheryl Collins' voice cracked with fear as she pleaded with a Baker County 911 dispatcher for help. “My daughter passed out on the floor and I don’t know what to do." Her ...