We'll learn about what software actually is and the different types of software you may encounter as an IT Support Specialist. We'll also explore how to manage software and revisit the concept of …

Mar 11, 2025 · Learn more about how to become a technical support engineer and how to qualify for the role, and discover details about the earning potential and job responsibilities of a technical support …

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. Compare course options to find what fits your goals. Enroll for free.

Nov 19, 2025 · Technical support specialists answer questions, troubleshoot problems, and make recommendations to improve computer systems. You can use communication and problem-solving …

The IT Support Professional Certificate is a first-of-its kind program with highly interactive content, like hands-on labs and widgets, exclusively developed by Google.

Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System …

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. Compare course options to find what fits your goals. …

Sep 10, 2025 · Working as an IT support specialist can be a satisfying career or an opportunity to build the necessary skills to advance in tech. Learn about the key tasks this role handles, the skills you'll …

Learn new job skills in online courses from industry leaders like Google, IBM, & Meta. Advance your career with top degrees from Michigan, Penn, Imperial & more.

If you’re interested in tech support and networking, consider the Google IT Support Certificate. For a broad overview of how computers work, explore Introduction to Computers and Office Productivity …